data protection

privacy policy
Last updated: September 14, 2024

This Privacy Policy describes how 1KeySwitch (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from 1keyswitch.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean you, as a user of the Services, whether you are a customer, a visitor to the Site, or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this privacy policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by law.

How we collect and use your personal information

To provide the Services, we collect personal information about you over the past 12 months from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, improve or provide the Services, comply with legal obligations, enforce applicable terms of use, and protect the Services, our rights, and the rights of our users or others.

What personal data we collect

The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you provide to us directly through our Services may include:

  • Contact information, including your name, address, telephone number and email address.
  • Order information, including name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including username, password, security questions, and other information used for account security.
  • Customer service information, including information you provide in communications with us, such as when you send us a message through the Services.

Some features of the Services require that you provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information we collect about your use

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our website and services, such as Shopify.
  • Our payment processors who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request and to fulfill our contract with you.

When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy.

How we use your personal data

  • Providing products and services. We use your personal information to provide you with the Services, process payments, fulfill orders, send notifications, and manage your account.
  • Marketing and advertising. We use your personal data for marketing and advertising purposes, e.g. to send you marketing emails and to show you advertisements for products or services. The legal basis for these data processing activities is our legitimate interest in selling our products (Art. 6 para. 1 lit. f GDPR).
  • Security and fraud prevention. We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activities.
  • Communicating with you and improving the Services. We use your personal information to provide you with customer support and to improve the Services.

cookies

Like many websites, we use cookies on our website. For specific information about the cookies we use to support our store with Shopify , see https://www.shopify.com/legal/cookies .

disclosure of personal data

In certain circumstances, we may share your personal information with third parties:

  • To vendors or other third parties who perform services on our behalf (e.g. IT administration, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
  • To business partners and marketing partners to provide you with services and advertisements.
  • With your consent, to share certain information with third parties.

Security and storage of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on a variety of factors, such as whether we need the information to administer your account, provide the Services, comply with legal obligations, or resolve disputes.

your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances. In some cases, we may refuse your request in accordance with applicable law.

  • Right to information/access: You may have the right to request access to the personal information we hold about you.
  • Right to erasure: You may have the right to request that we erase the personal information we hold about you.
  • Right to rectification: You may have the right to request that we rectify inaccurate personal data.
  • Right to data portability: You may have the right to obtain a copy of the personal data we hold about you and to request that we transfer it to a third party.